Our Code of Conduct provides a clear statement of how we at Nokia manage our supplier network.

"Nokia will do its utmost to contract only with subcontractors or suppliers who themselves adhere to international human rights and environmental laws and practices. Nokia commits to monitoring the ethical performance of its suppliers and to taking immediate and thorough steps in cases where the ethical performance of its suppliers comes into question."

Nokia Code of Conduct


Our commitment

At Nokia we feel that sound environmental and social principles are an important part of sustaining a successful and responsible business

Nokia sources components, materials and services from suppliers all over the world. Our sourcing activities can be divided into two categories:

  • Direct sourcing - taking care of the material supply for Nokia products, such as components, parts, packaging, software development and research and development.
  • Indirect sourcing - covering equipment such as office furniture and computers. It also includes services like catering, IT consultancy, and marketing which purchase for our own use.

We at Nokia feel that sound ethical and environmental principles are an important part of a sustainable business. Our commitment towards promoting environmental and social responsibility in our supply chain is defined in the Nokia Code of Conduct.

Nokia requires its business partners, subcontractors, or suppliers to comply with applicable laws and regulations. Nokia encourages its partners, subcontractors, or suppliers to strive beyond legal compliance in areas such as governance, human rights and the environment. Nokia incorporates ethical, social and environmental criteria in its procurement agreements and commits to monitoring the performance of its partners and to taking immediate and thorough remedial steps in cases where the ethical performance of its business partners comes into question.

To realize this commitment in practice, our sourcing effort focuses on:








The principles that underline our approach are:

  • Integrating CR practices into our business - Our aim is to ensure that environmental, ethical, and health and safety issues, as well as labor practices, are not separate add-on features. They are embedded within all our sourcing processes, including supplier selection and relationship development. We expect those companies in our supplier network to take a similar approach.
  • Close cooperation - One of our core development principles is to work closely with customers and suppliers. It allows end-to-end efficiency and speed – key success factors for the entire supply chain. In addition to customers and suppliers, we also engage with other stakeholders such as non-governmental organizations, governmental organizations and industry associations.
  • Continuous improvement - We continually strive to improve our way of working as we learn how to be more effective and efficient. As a result, the requirements, tools, methods and processes described in these pages will develop over time.